Author Archive

  • I want to talk to anyone who is building, deploying, managing, or deciding on what products to buy in the Internet of Things era. Yes, this includes those of you in the AV space (read on). Our Generation 3 platform just passed its third-party penetration testing cycle with flying colors. We’re sharing those results with our customers in finance, pharma, energy, and tech and they are happy. A third-party pen test is a long and arduous process but crucial to instilling consumer trust and confidence in your product. One customer commented to me recently “I wish other ...Read More »

  • One of my readers recently pointed out that universities are leading the charge when it comes to understanding the social impact of the technologies we build. I know this same reader was in the audience when I began to talk about how important privacy, security, and analytics will be as part of a “Future Workspace Panel.” No doubt, she had a smile on her face when I mentioned how technologists, particularly those who are working to improve our interactions in the workplace through AV, should start thinking about privacy and its importance. Her response might ...Read More »

  • I’m back from ISE Amsterdam and straight to the Blake Street R&D studio at Mersive. I’ve returned from the world’s largest AV show. For my readers that aren’t as familiar with “AV” – it stands for Audio Visual. The world of AV rarely evokes images of cutting-edge technology – it’s more likely to bring forward images of the old “AV cart” that made its way through the halls of our schools – covered in cables and outdated projectors. At best, it reminds us of our home theatre, stereo system, or at-best, home automation. This ...Read More »

  • We’ve reached a pretty exciting place as a technology community – technology is being used to make the workplace better in ways that would have been viewed as frivolous or ineffectual just ten years ago. Consultants are combining best practices about human-centered design with their wiring diagrams and system drawing. Visual aesthetic is now given importance alongside the traditional AV calling cards of interoperability, reliability, and usability. If you had suggested to a GE space planner in 1995 that they should take a close look at adding soft furniture, open areas, and adjustable mood ...Read More »

  • Startups require three important ingredients – a great idea, the willpower to see the idea from concept to execution, and of course, funds. In my experience willpower and funding are the rarest ingredients and lack of one or both is the root-cause behind startup failure. The good news is that there are many funding options when it comes to creating a company, and I’ve often been asked for funding advice from colleagues who are thinking about undertaking the startup journey like we did here at Mersive. One piece of advice I’d give is ...Read More »

  • I was fortunate enough to cross paths with the senior editor of a well-respected technology magazine while I was over in London last week.  It was a far-ranging discussion, but, on the flight back, I continued to think about the question he’d put to me regarding software that enables collaboration when we are together and how it relates to existing video teleconferencing systems. You see – there has been relatively little technology developed that supports us when we are together with our colleagues, but a huge history of technologies that focus on when we ...Read More »

  • Well, we may have come full circle. A company founded out of Artificial Intelligence and Computer Vision that found a home in the world of AV – is now launching what can be viewed as an Analytics and AI engine. Kepler launched recently – after more than a year of design and development – and our user community will be able to monitor, manage, and understand their Solstice-enabled rooms like never before. Kepler will allow users to capture usage statistics in real-time in fine-grained detail that goes way beyond the red-light/green-light AV status ...Read More »

  • My readers will know that I tend to focus on topics related to collaboration, user-interaction, and generally building products that help us work together. You may be surprised to learn that a significant amount of my time is spent thinking about security. As devices become increasingly attached to our enterprise networks – those same devices must be secure, good citizens of the network infrastructure. Even products that were once considered “standalone”, for example most AV hardware, are connected to the network for better monitoring, ease-of-use, and pervasive access for users. As an aside, if you ...Read More »

  • I recently returned from an event in Toronto where I had the chance to meet technology leaders from both academics and industry. We were in the Distillery District - a neighborhood of cobblestone streets, open cafes, and hidden lofts supported by dark wooden beams. The venue was beautiful but felt a bit elitist, so I was really happy to discover that the conversation turned to accessibility for the impaired and the challenge of building technologies that can support everyone. The point was made that most companies view accessibility features as an ...Read More »

  • In a field where technology and computer science are the disciplines of focus – it’s easy to imagine that user experience is an afterthought or at least tends to be less important. While it’s true that we spend much of our time looking at recent advancements in video compression, encryption, or analytics – most of our product development time is spent trying to get the user experience that wraps all of this wonderful technology together correctly. This is never more true than when I’m on the road talking with customers. Often the dialog turns ...Read More »