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Thoughts From Wainhouse Research UC&C Summit – Video Teleconferecing in the Collaboration Space

I’m attending the Wainhouse Research UC&C Summit in Santa Clara today.  The analysts at Wainhouse have been following, analyzing, and sometimes even helping to guide the Unified Communications space for a long time, and their knowledge base is tremendous. The UC&C Summit is a gathering of software developers, hardware developers, integrators and end-users who are working with or utilizing technologies focused on collaboration.

I won’t go into a rant on the challenges of building technologies to support what is a fundamentally human-centered activity, other than to say it’s an exciting area. I love events like this because of the huge variety of perspectives.

I’ll be giving a presentation today, and I’m going to be making the somewhat controversial observation that the evolution of video teleconferencing has clouded our perspective when building collaboration technologies.  The correct question to ask is: How can my device, data and technology infrastructure support collaboration?  And the wrong question to ask is: How can video teleconferencing technologies be extended to support data sharing and BYOD?

Given that most of the large companies in this space have a deep heritage in video teleconferencing, I’m sure to get a few strong reactions.  But an energetic exploration of ideas is partly why they hold these events. I look forward to the next few days…Maybe I’ll change a few perspectives, and I know my perspectives will inevitably be impacted by the dialog as well.

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